Successful businesses are not successful by being rude to their customers.

How important are manners in the workplace? Should you accommodate the practices of other cultures, or should they accommodate you? And when you're under pressure to perform, do niceties really matter? In a podcast for City AM, Debrett's managing director Renée Kuo makes the case for good manners being good business. Click on the link below to listen, and visit our Courses and Consultancy page for more information on Debrett's professional development courses.